Frequently Asked Questions

Copy of ID Document, recent 3 month’s salary advices / recent 3 month’s bank statements and most recent salary advice, completed application form and proof of residence. If you are married in community of property, we need your spouse’s details as well.

No interest is charged on purchases.

The first day of the Samba month is the 16th until the 15th of the following month: for example 16 February until 15 March.

Your Samba account must be paid in full before or on the 5th of each month to qualify for bonus.

Interest is charged on the outstanding amount and you do not qualify for a bonus for that month.

There are 7 options to pay your Samba Account: At any of our Branches | Per Debit order | ATM Account Payment | Online Banking | At any Post Office | At any Shoprite Checkers | Any Nedbank Branch

Yes. Samba also rewards you with an R100.00* recruitment fee for every approved member that you introduce to Samba.

No, only purchases by the cardholder are allowed. You may apply for a card for your spouse or any other person on your account.

Security purposes. The supplier must check the signature when purchases are made.

Only if you have a revolving credit card, with which you pay your purchases in monthly instalments and still earn bonus on these purchases.

The Revolving Credit Account gives you the opportunity to purchase larger items and pay monthly instalments.

Report to the Samba Office during office hours 8:00 to 16:30 or phone the Toll free number 0800 110 929 after hours.

Members share in the nett profit of the Co-operative based on the percentage of their annual purchases.

The bonus is credited to your November account annually.

R240* per card per annum. The cost can be changed from time to time by the Credit provider.

Yes, after one year’s membership you can apply for a loan, vehicle finance or an instalment sales agreement.

It is a policy only for Samba members, where the whole family is covered for only R 124.92* per quarter. Terms and conditions apply.

Yes, you do get 5% (less VAT) bonus on your Santam or Hollard short term insurance premium each month if paid via Samba.

There is more than 15 000 shops where purchases can be made with the Samba card.

Yes, at contracted nationwide suppliers.